General
Designated smoking area
Air conditioning
Smoke-free property
Wake-up service
Heating
Family rooms
Facilities for disabled guests
Packed lunches
Airport shuttle (Paid)
Non-smoking rooms
Airport pickup (Paid)
Airport drop-off (Paid)
Room service
Private entrance
Fan
Iron
Wake-up service/Alarm clock
Chapel/Shrine
Spa
Outdoor swimming pool
Full-body massage
Hand massage
Head massage
Couples' massage
Foot massage
Neck massage
Back massage
Spa/Wellness packages
Spa facilities
Massage (Paid)
Food & Drink
Fruit (Paid)
Wine/Champagne (Paid)
Bar
Restaurant
Tea/Coffee maker
Special diet meals (on request)
Breakfast in the room
Minibar
Kids' meals
Bathroom
Toilet paper
Towels
Bathtub or shower
Private bathroom
Toilet
Shower
Hairdryer
Bathtub
Safety features
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Hand sanitizer
Safety & security
Fire extinguishers
CCTV in common areas
Key card access
24-hour security
Safe
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Single-room AC for guest accommodation
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Food can be delivered to guest accommodation
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Suit press (Paid)
Accessibility
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Front Desk Services
Invoice provided
Concierge
Baggage storage
24-hour front desk
Outdoors
Picnic area
Outdoor furniture
Garden
Patio
Activities
Cycling
Playground
Tennis court
Hiking (Paid)
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Business center (Paid)
Media & Technology
Flat-screen TV
TV
Telephone
Bedroom
Linens
Wardrobe or closet
Kitchen
Electric kettle
Refrigerator
Room amenities
Socket near the bed
Clothes rack
